Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to BG10 Supplies! The terms “we”, “us”, and “our” refer to BG10 Supplies. BG10 Supplies operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a customized shopping experience (the “Services”). BG10 Supplies is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products or services, we may require you to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is true, accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. However, colors or appearance may vary depending on your device type, screen settings, and configuration.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or match what is displayed online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. BG10 Supplies reserves the right to accept or reject your order for any reason at its discretion. Your order is not accepted until BG10 Supplies confirms acceptance and payment has been received and processed.
Please review your order carefully before submitting it, as we may not be able to process cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
Prices in our online store may differ from prices in physical stores or third-party platforms. Promotions may be governed by separate terms, which will prevail in case of conflict.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your information as necessary.
You represent and warrant that:
(i) the payment information you provide is accurate;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all charges, including shipping and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you upon transfer to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services, including trademarks, text, images, graphics, reviews, video, audio, and design, is the property of BG10 Supplies, its partners, or licensors, and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, display, or exploit any content without prior written consent. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
BG10 Supplies names, logos, product names, designs, and slogans are trademarks of BG10 Supplies. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. We have no control over and assume no responsibility for such tools. Use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing them is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section must not be modified or removed.]
BG10 Supplies is powered by Shopify; however, all sales are made directly between you and BG10 Supplies. Shopify is not responsible for any aspect of transactions or products. You expressly release Shopify from all claims arising from purchases made through this store.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you confirm that you have read these policies.
SECTION 11 – FEEDBACK
By submitting feedback, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose. We are not obligated to keep feedback confidential or compensate you.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect, at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property, harass others, submit false information, distribute malware, or interfere with security features. We may terminate your access for violations.
SECTION 14 – TERMINATION
We may terminate your access at any time without notice. Obligations incurred prior to termination remain enforceable. Certain sections survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted or error-free service. Some jurisdictions do not allow certain disclaimers.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, BG10 Supplies and Shopify shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless BG10 Supplies, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right is not a waiver. These Terms constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where BG10 Supplies is established.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
BG10-25 Ltd
Email: bg10supplies@gmail.com
Location: Burgas 8000, Bulgaria
Phone: +359 988 895 973